Chat with us, powered by LiveChat

Free Shipping On Orders Over $99 *North America Only

Free Shipping Details:
Please note the following exceptions will apply:
  • Free shipping applies to orders within North America only (Contiguous United States and Canada)
  • Orders that are considered remote as determined by FEDEX will be shown a remote fee at checkout
THE KNOT
For help with your Wedding Website, Registry, or with general support questions about TheKnot.com
Email:
help@theknot.com
Visit theknot.zendesk.com/ for answers to Member Support FAQs.

THE KNOT SHOP
For help with your orders or questions about our products on TheKnotShop.com
Customer Service Hours:
10:00 AM to 6:00 PM EST
Monday - Friday excluding holidays
— Need help? LiveChat is available
Email:
theknotshop@weddingstar.com
 
Customer Service